Where do my files live?

Your Files stay within the directories that you designate when you set up your services.  The TezLink iTunes service automatically syncs the iTunes music files and playlists by reading the iTunes library file. By default the TezLink file service replicates data located in the My Documents\TezLink directory. You can change this location by logging into your account on the TezLink web site and choosing the custom configuration setting. 

Where I can post issues about TezLink?

To discuss TezLink issues please visit our forum.

What about security?  What about Privacy?  What about viruses and other dangerous files?

TezLink works on a Peer-to-Peer architecture that only communicates with the PCs within PIN.  All user names and passwords between TezLink agents are encrypted. Only files and application data are exchanged there is no intrusion into your PC.  There are no viruses that will be introduced externally into your PIN.

What about DRM issues?

Duplicating files that are obtained illegally is against the law.  TezLink discourages this type of illegal activity and reminds users that they are responsible for using all services in a legal manner. Your TezLink replication service contracts specifies that you must be the owner or primary operator of all the computers in your PIN.
  
How much does it cost?

TezLink is free for two computers.  For the production service, adding additional computers will require a small monthly charge for each additional computer within your PIN. See the account billing section for more details.

What is a Personal Information Network (PIN)?

A PIN is a group of computers that you own or operate that contain or provide secure access to your personal information. PINs are also known as darknets because they are private personal networks that are not visible to the general public.

How can my friends participate in my PIN?

Your friends will soon be able to browse your playlists and stream your music or videos, via the TezLink access module that is under development. 

How many computers can I have in my PIN?

You can have up to five computers in your PIN. 

How large a database can tezlink handle?

Tezlink can easily process 2000 music files and data files in a sync cycle. Tezlink can process up to 10000 music and data files in a normal sync cycle. If you want to sync more than 10000 music and data files, then you should increase the sync cycle to 3600 seconds or more. This cycle setting can be changed through the "My Tezlink" online account.

What type of computers and OS are supported?

The current version runs on windows PCs and requires Microsoft .Net Runtime version 2.0. You should install .Net 2.0 before installing the TezLink agent. A Mac version of the system is under development.

"Sounds great, how do I get started?"

Please check out the getting started page on our forum by tezadmin.

Does TezLink work with personal firewalls?

TezLink should work with any firewall and router hardware/software.

TezLink needs unrestricted outgoing TCP connections to some TCP ports. If you fail to connect to the TezLink, it is likely that your firewall is blocking these and you need to open up some outgoing TCP connections. Note that this is about outgoing connections, not incoming connections. In most firewalls, you have to specify a destination port or port range to open. Ideally, outgoing TCP connections to all ports (1..65535) should be opened. Please use our tech support reporting form to report when you have experienced a problem with TezLink and a firewall. Learn how to set major firewalls to allow TezLink to run:

Windows XP SP2 Firewall

Norton Personal Firewall

Zone Alarm Pro

McAfee Firewall Pro